We are looking for care specialists who ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction, all while adhering to customer care performance measures. If a customer-first culture is a commitment you are willing to take come be a part of PacifiCorp. Tools and resources are available to help power your new construction project.
#ROCKY MOUNTAIN POWER CAREERS FULL#
Following paid training we offer full and part-time shifts and performance based voluntary work from home programs. We provide a comprehensive paid training program, excellent benefits that include paid time off, medical and dental insurance, tuition reimbursement and 401K options. In addition to our focus on our external customers and communities we know what it takes to take care of our employees. All this is done through the use of multiple computer software programs and collaborating with other departments. In addition, you will assist customers regarding service outages, restoration of electric services, electric service billings, regulatory billing requirements and company policy and practice. You will assist with billing, credit and collections, service requests, energy efficiency and customer account management. Our customer-first focus presents the opportunity for interaction with our customers one-on-one, making personalized and valued experiences for each customer whether it be answering their inquires with a first call resolution mindset, educating customers on energy efficiency or sharing with them about programs we offer such as renewable energy options.Īs a care specialist, you will provide customer care by telephone and email to existing and future customers. We are the largest grid operator in the western United States, serving 1.9 million and growing customers in six states that include: Oregon, Washington California, Idaho, Wyoming and Utah. Power your career and work for a company that focuses on customer first!Īt PacifiCorp we have a bold vision that our customers are taken care of through sustainable affordable and reliable energy. Customer Care Specialist (Local 57) - * $200 Sign On Bonus * - Salt Lake City, Utah - # 108358
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